The first protein bar you’ll actually want to eat.

Bring the package inside immediately upon delivery to prevent melting on doorsteps or inside a mailbox, especially in hot weather. While some melting may occur, a few minutes in the fridge will bring your Built Puff back to their best!

While we take every precaution, if your Built Puff arrive melted, please contact our customer service team within 24 hours with photos of the product. If you included product protection, we’ll arrange a replacement right away.

Oh, Canada! We adore you—but why the higher prices? It’s those sneaky tariffs! When we ship north, customs hits us with a “welcome tax” (think of it as a cover charge, minus the velvet rope). We’d love to push it off and keep the price the same as always, but no dice. So, prices are a tad higher to keep the Puffs coming. Sorry, eh—it’s not you, it’s the trade rules! If you have any questions, feel free to reach out, support@built.com

Due to the high volume of orders, there may be slight delays in processing and shipping. Rest assured, our team is working hard to get every order out as quickly as possible. We appreciate your understanding and promise your Built favorites will be on their way to you very soon!

We have seen a lot more demand for Built Puff than Built Bar. We’ll continue to offer bars on our website in select flavors, but fewer than we’ve had previously. We do plan to have occasional limited release bar flavors come throughout the year. We consistently monitor demand and consumer feedback & appreciate your support and effort in contacting us.

Most orders ship FREE across the USA! However, for orders under $19.99, a $7.95 shipping fee applies.

For our Canadian customers, there’s a $5.00 shipping fee, which includes all taxes and duty fees—no hidden costs, just seamless delivery!

At Built, we’re proud to manufacture and ship all our bars ourselves—because of that, we can bring you Limited Time Only flavors (LTOs) on the regular! Some fan favorites might make a comeback, but most LTOs are a one-and-done deal—once they’re gone, they’re gone!

Don’t worry, though—we’ve got your back with a lineup of classic flavors that are always available. To spot an LTO, just look for the "Limited Release" tag. If it’s tagged, you’ll want to snag it while you can. If not, it’ll be here waiting for you on your next visit. Happy snacking!

Product Protection covers your package from loss, damage, or theft. In the case that your package is affected, we will replace it for free. This does not include physical packaging of any kind.

We do offer a one-time Taste Guarantee! If a flavor doesn't meet your expectations, we can provide you with a gift card for a new box on your next order.